Returns
Our policy lasts 7 days for. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Any packages can't be returned.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Goods with obvious signs of use or gifts that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds :
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Admin@NudezBeauty.com.
Sale items :
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Cancellation policy:
Should any customer place an order through NudezBeauty.com and then need to cancel the order, the cancellation must be made prior to processing of the order. If the cancellation is received after the order is processed, no refund can be issued. If the cancelation is made more than 48 hours before the requested delivery date and before the start of processing of the order, there is a 50% cancellation fee of the total purchase price. Cancellations will not be accepted if a customer places an order but provides information that prevents direct delivery, such as in the case of a wrong office or home address. The customer can obtain new information so that the order can then be properly delivered using correct information.
Exchanges :
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Admin@NudezBeauty.com and send your item to: AYAR store, Hiraa Street, Jeddah, Jeddah 23434, Saudi Arabia.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
AYAR store, Hiraa Street, Jeddah, Jeddah 23434, Saudi Arabia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 250 SAR, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.